User Setup

How to setup and configure ServiceNow Users for the App

This section provides details on how to setup ServiceNow Users for Bolt Data Connect.

Roles

Included with the app are two Roles which can be used as-is:

  • IoT Admins x_bdngl_iot.admin: Full Admin access to all Bolt Data Connect features including the IoT Settings page.
  • IoT Users x_bdngl_iot.user: Access to Bolt Data Connect data, visualizations, and interactions.

Each Bolt Data Connect User should be assigned to one of the above Roles.

OAuth

For Users to setup the OAuth access, allowing the IoT Cloud to send alerts and other data into ServiceNow, you will need to access the following tables:

  • sys_alias
  • aws_credentials
  • auth_algorithm

For more details, see Authorize the ServiceNow Instance to access the IoT Cloud

Last modified October 3, 2025: BDC NOW Help Docs (c8ef398)