Thing Downtime

Configure which Object to use to track Thing Downtime Periods.

Thing Downtime records can be populated automatically by using the Offline and Normal Thing Status Alerts sent from the IoT Cloud.

Thing Downtime Settings

Thing Downtime Settings

Field Definitions

Downtime Start
The field from the Thing Object to hold the Datetime of when a new Downtime has begun.
This field will only be populated when a Thing is currently Offline. When the Thing returns to Normal this field will be cleared and a related Downtime Object will be created.
Downtime Object
This field defines the Object to create to represent a Downtime Period of time.
The Object must have at least 4 fields to tie to: Downtime Type, Start Datetime, End Datetime, and Thing Lookup.
Downtime Type
The field to hold the type of Downtime (will always be populated with a value of Unplanned in this field for automatically created records based on Thing Status IoT Alerts).
Start Datetime
The field to hold the value of the Date/Time when the Downtime Period began.
End Datetime
The field to hold the value of the Date/Time when the Downtime Period ended.
Thing Lookup
The field to hold the Lookup to the related Thing Object.

Sample Downtime

Following is a sample Thing Downtime Object that was created based on the settings seen above.

Sample Thing Downtime

Sample Thing Downtime

Last modified January 28, 2025: Winter 25 Release Notes (018efc7)