Alert History

Save Alert History records in ServiceNow when IoT Alerts are received.

Bolt Data Connect is configured to send IoT Alerts from the IoT Cloud to ServiceNow when certain conditions or signals are received from the IoT Connected Assets. These alerts create IoT Alert History records, and can be processed in real time using Flows with Record Created Triggers.

Here is a sample Flow which creates a Work Order that can customize and automate alerts in any way.

Record Create Trigger in Flow Designer

Record Create Trigger in Flow Designer

Create Workflow in Flow Designer

Create Workflow in Flow Designer

Last modified October 3, 2025: BDC NOW Help Docs (c8ef398)