Thing Type Synchronizing

Thing Types definitions are stored in both ServiceNow and the IoT Cloud. You can update and Save them to ServiceNow, and choose when to “Push” them to the cloud. The “Last Modified” and “Last Synchronized” Dates help you to track their status.

Import New Thing Types…

From the main Thing Types screen, you can select the Import action to Import Thing Types from either the IoT Cloud or a local file into ServiceNow. There are two tabs, Remote Configurations and Upload File.

Remote Configurations

Upload File

Select a file saved using the Export action to import all of the thing types and their dependencies.

Export Thing Types

From the main Thing Types list page in the workspace, you can select thing types and click the Export action to save your thing types configurations to a local file. This file can be used to backup and move changes between instances.

Sync

Sync ∇ (Pull from the IoT Cloud)

When Editing a Thing Type, you can choose to Sync the full definition from the IoT Cloud into ServiceNow. This would typically be used if the Thing Type has been edited and you wish to rollback, or if you are setting up a new ServiceNow Instance but reusing a IoT Cloud org.

Sync Δ (Push to the IoT Cloud)

To deploy the latest Thing Type definition to the IoT Cloud (and the Edge Gateways), simply Sync the Thing Type.

Audit Trail (From the IoT Cloud)

To view the history of a Thing Type definition in the IoT Cloud, use the View History UI Action to view the Audit Trail.