Thing Types

Configure the metadata and logic for each different kind of IoT Connected Asset

Thing Types allow you to configure “no-code” metadata to control the data model, frequency, and business logic of the IoT Cloud and Edge Gateway processing, all from within ServiceNow.

Thing-Type Configuration

Organizing your Thing-Types is crucial for unlocking the full potential of the Bolt Data Connect App. Each IoT Connected Asset is assigned a Thing-Type and it’s this Thing-Type that determines what calculations are performed on your IoT Connected Asset’s data and what Alerts get propagated to ServiceNow.

Each Thing-Type defines all interesting Sensors, Calculations, and Alert Conditions for an IoT Connected Asset of that type. It also defines how data is aggregated in the IoT Cloud. The IoT Rules Engine performs all Aggregations, Calculations, and Alert Conditions at the Edge, reducing the load on the IoT Cloud infrastructure, and saving you money.

  • Digital Twin Roles allow you to define relationships between Thing Types. This gives you the ability to create calculations and alerts based off of related IoT Connected Asset values as well.

  • Sensors allow you to define how each field in your IoT Connected Asset’s data is aggregated, what data type to assume for it and whether or not to send or save that data to the cloud.

  • ML Inferences allow you to add the result of executing an ML Model with a set of input values from IoT Sensors.

  • Calculated Fields allow you to enrich an IoT Connected Asset’s data prior to entering the Cloud. Calculations can use any Sensors or other Calculations within the scope of an IoT Connected Asset. For example, Calculations can allow you to derive a state based on Sensor data, then use that state to drive an Alert.

  • Alert Conditions allow IoT Connected Assets to communicate with ServiceNow. They are the catalysts that drive your Processes and State changes in ServiceNow. You have full control over what constitutes an Alert and how often to rebroadcast that Alert when the state hasn’t changed after a specified time. Alerts can use any Sensors or Calculations within the scope of a IoT Connected Asset.

  • Copilot Instructions allow thing type speciffic instructions to be sent as context to messages sent to IoT Copilot. These instructions give IoT Copilot the context it needs to understand how to interpret each Thing Type to answer questions more accurately.

  • Gauges specify how the Sensor Gauges will show on the Gauges page in the Visualizations tab in the Workspace for all Connected Assets of this Thing Type. These should be set with the Gauge Configuration UI in the Workspace Thing Type Page.


Thing Type Editing

Define how your Things’ data is handled at the Edge.

Thing Type Synchronizing

Synchronize your Thing Types to and from the IoT Cloud

Last modified January 23, 2026: Release 1.1 Notes in Progress (d8874c4)